Community Guidelines
These guidelines help us maintain a safe, respectful, and trustworthy platform for every host and guest.
Respect
Treat every host, guest, and service provider with dignity and courtesy.
Safety
Keep yourself and others safe. Report anything that feels wrong.
Honesty
Provide accurate information in your listings, profiles, and reviews.
Fairness
Honor your commitments and follow through on bookings and agreements.
Expected Behavior
All users — hosts, guests, and service providers — are expected to:
- Provide accurate and truthful information in listings, profiles, and communications
- Communicate respectfully and respond promptly to booking inquiries
- Honor confirmed bookings and follow cancellation policies
- Leave honest, constructive reviews based on actual experiences
- Follow venue rules, house policies, and capacity limits
- Report safety concerns, policy violations, or suspicious activity
- Respect other users' privacy and personal information
Prohibited Behavior
The following actions are prohibited and may result in moderation action, including account warnings, suspension, or permanent removal.
Hate Speech, Slurs & Discrimination
Any form of hate speech, racial slurs, or discrimination based on race, ethnicity, gender, sexual orientation, religion, disability, or any other protected characteristic.
Reviewed case-by-case by the moderation teamHarassment & Threats
Threatening, intimidating, bullying, or harassing other users — on or off the platform.
Reviewed case-by-case by the moderation teamIllegal Activities
Using the platform to facilitate or promote illegal activities of any kind.
Reviewed case-by-case by the moderation teamFraud & Misrepresentation
Posting false or misleading listings, fake reviews, or providing fraudulent information.
Reviewed case-by-case by the moderation teamSpam & Platform Manipulation
Flooding messages, manipulating reviews or search rankings, or creating duplicate accounts to abuse the platform.
Reviewed case-by-case by the moderation teamCircumventing Platform Processes
Attempting to complete transactions off-platform to avoid fees, or steering users away from PLEC's booking flow.
Reviewed case-by-case by the moderation teamProperty Damage & Unsafe Behavior
Causing damage to venues, violating safety codes, exceeding capacity limits, or engaging in reckless behavior at events.
Reviewed case-by-case by the moderation teamEnforcement & Consequences
PLEC currently handles moderation case-by-case. While we may use progressive discipline, we also reserve discretion to act immediately based on risk, severity, and repeated behavior.
Warning or Education
For lower-severity violations, we may issue a warning or guidance on how to resolve the issue.
Temporary Suspension
Access may be restricted while we investigate or after repeated/pattern violations.
Permanent Removal
We may remove users from PLEC at our discretion when platform safety or integrity is at risk.
Appeals
If you believe an enforcement action was made in error, contact support and request review. Appeals are reviewed by the team. At launch, review outcomes are discretionary and not guaranteed.
See Something? Report It.
If you witness a violation of these guidelines, please let us know. All reports are reviewed by our team and kept confidential.