import{k as r,e as c,j as e}from"./vendor-react-CVHocMAO.js";import{H as t}from"./HelpCenterLayout-R8CHnbrz.js";import{u as o}from"./useDocumentTitle-Gqwy-xKG.js";import{bA as d,bm as x,bN as m}from"./index-DXdAv5n3.js";import{S as l}from"./shield-JErxfbmm.js";import{L as h}from"./lock-k6g2AH4K.js";import{C as u}from"./credit-card-CvDNyM_h.js";import{C as p}from"./circle-alert-LH7FIkyX.js";import"./PageBreadcrumb-CkYp80xu.js";import"./vendor-radix-Boyzn9qx.js";import"./vendor-amplify-BttVyssp.js";import"./wrench-DaAxYwBN.js";import"./trending-up-D1pV1qtR.js";import"./book-open-Ds9XczHM.js";import"./dollar-sign-BLKPzwbA.js";import"./vendor-motion-CP2nHqR4.js";import"./vendor-maps-BX5dXCaZ.js";const q=()=>{const{articleId:i}=r(),n=c(),s=i&&{cancellation:{title:"Cancellation Policies",icon:p,content:e.jsxs("div",{className:"space-y-6",children:[e.jsx("p",{className:"text-[#4B4B4B] text-base leading-relaxed",children:"Cancellation policies vary by venue and are set by individual hosts. Understanding these policies helps you make informed booking decisions."}),e.jsxs("section",{children:[e.jsx("h2",{className:"text-[#0F0F0F] font-semibold text-xl mb-4 mt-8",children:"Policy Types"}),e.jsxs("div",{className:"space-y-4",children:[e.jsxs("div",{className:"bg-gray-50 rounded-xl p-6",children:[e.jsx("h3",{className:"text-[#0F0F0F] font-semibold text-lg mb-2",children:"Flexible"}),e.jsx("p",{className:"text-[#4B4B4B] text-sm leading-relaxed",children:"Full refund if cancelled 24 hours or more before the event. 50% refund if cancelled less than 24 hours before."})]}),e.jsxs("div",{className:"bg-gray-50 rounded-xl p-6",children:[e.jsx("h3",{className:"text-[#0F0F0F] font-semibold text-lg mb-2",children:"Moderate"}),e.jsx("p",{className:"text-[#4B4B4B] text-sm leading-relaxed",children:"Full refund if cancelled 5 days or more before. 50% refund if cancelled 1–5 days before. No refund if cancelled less than 24 hours before."})]}),e.jsxs("div",{className:"bg-gray-50 rounded-xl p-6",children:[e.jsx("h3",{className:"text-[#0F0F0F] font-semibold text-lg mb-2",children:"Strict"}),e.jsx("p",{className:"text-[#4B4B4B] text-sm leading-relaxed",children:"Full refund if cancelled 14 days or more before. 50% refund if cancelled 7–14 days before. No refund if cancelled less than 7 days before."})]}),e.jsxs("div",{className:"bg-gray-50 rounded-xl p-6",children:[e.jsx("h3",{className:"text-[#0F0F0F] font-semibold text-lg mb-2",children:"Non-refundable"}),e.jsx("p",{className:"text-[#4B4B4B] text-sm leading-relaxed",children:"No refund for cancellations at any time."})]})]})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"text-[#0F0F0F] font-semibold text-xl mb-4 mt-8",children:"How to Cancel"}),e.jsxs("ol",{className:"list-decimal list-inside space-y-2 text-[#4B4B4B] text-base ml-4",children:[e.jsxs("li",{children:["Go to your ",e.jsx("strong",{children:"Bookings"})," page"]}),e.jsx("li",{children:"Select the booking you want to cancel"}),e.jsxs("li",{children:["Click ",e.jsx("strong",{children:'"Cancel Booking"'})]}),e.jsx("li",{children:"Review the cancellation policy and refund amount"}),e.jsx("li",{children:"Confirm your cancellation"})]})]}),e.jsxs("div",{className:"bg-brand-50 border-l-4 border-brand-400 p-4 my-4",children:[e.jsxs("p",{className:"text-[#0F0F0F] text-sm font-medium mb-2",children:[e.jsx("strong",{children:"Important:"})," Service fees may be non-refundable"]}),e.jsx("p",{className:"text-[#4B4B4B] text-sm",children:"Platform service fees are typically non-refundable, even if you receive a full refund for the venue booking."})]})]})},"payment-refunds":{title:"Payment & Refunds",icon:u,content:e.jsxs("div",{className:"space-y-6",children:[e.jsx("p",{className:"text-[#4B4B4B] text-base leading-relaxed",children:"All payments are processed securely through our platform. Learn about payment methods, processing, and refund procedures."}),e.jsxs("section",{children:[e.jsx("h2",{className:"text-[#0F0F0F] font-semibold text-xl mb-4 mt-8",children:"Payment Methods"}),e.jsxs("ul",{className:"list-disc list-inside space-y-2 text-[#4B4B4B] text-base ml-4",children:[e.jsxs("li",{children:[e.jsx("strong",{children:"Credit and debit cards"})," - Visa, Mastercard, American Express"]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Digital wallets"})," - Apple Pay, Google Pay (where available)"]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Bank transfers"})," - Available for certain bookings"]})]})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"text-[#0F0F0F] font-semibold text-xl mb-4 mt-8",children:"Refund Processing"}),e.jsx("p",{className:"text-[#4B4B4B] text-base leading-relaxed mb-4",children:"Refunds are processed according to the venue's cancellation policy:"}),e.jsxs("ul",{className:"list-disc list-inside space-y-2 text-[#4B4B4B] text-base ml-4",children:[e.jsx("li",{children:"Refunds are issued to the original payment method"}),e.jsxs("li",{children:["Processing time is typically ",e.jsx("strong",{children:"5-10 business days"})]}),e.jsx("li",{children:"You'll receive an email confirmation when the refund is processed"}),e.jsx("li",{children:"Contact support if you don't receive your refund within 14 days"})]})]})]})},privacy:{title:"Privacy Policy",icon:h,content:e.jsxs("div",{className:"space-y-6",children:[e.jsx("p",{className:"text-[#4B4B4B] text-base leading-relaxed",children:"PLEC follows a CCPA-focused privacy workflow for launch. We only collect and process personal information needed to operate the platform, support bookings, prevent fraud, and comply with law."}),e.jsxs("div",{className:"bg-gray-50 rounded-xl p-5 flex flex-col sm:flex-row gap-3 sm:items-center sm:justify-between",children:[e.jsx("p",{className:"text-sm text-[#4B4B4B]",children:"View the full Privacy Policy PDF."}),e.jsx("a",{href:"/privacypolicy/privacypolicy.pdf",target:"_blank",rel:"noopener noreferrer",className:"inline-flex items-center justify-center rounded-full bg-brand-400 px-4 py-2 text-sm font-medium text-white hover:brightness-90",children:"Open PDF"})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"text-[#0F0F0F] font-semibold text-xl mb-4 mt-8",children:"Key Points"}),e.jsxs("ul",{className:"list-disc list-inside space-y-2 text-[#4B4B4B] text-base ml-4",children:[e.jsx("li",{children:"Payments are handled by independent third-party processors."}),e.jsx("li",{children:"PLEC does not sell personal data for monetary payment."}),e.jsx("li",{children:"Privacy requests are submitted to legal@venuesss.co."}),e.jsx("li",{children:"Verified requests are typically handled within 45 days."})]})]}),e.jsxs("p",{className:"text-[#4B4B4B] text-base leading-relaxed",children:["You can also manage tracking-related choices in our"," ",e.jsx("a",{href:"/cookies",className:"text-brand-400 hover:underline font-medium",children:"Cookie Policy"})," ","and request rights in"," ",e.jsx("a",{href:"/privacy-choices",className:"text-brand-400 hover:underline font-medium",children:"Your Privacy Choices"}),"."]})]})},"community-guidelines":{title:"Community Guidelines",icon:m,content:e.jsxs("div",{className:"space-y-6",children:[e.jsx("p",{className:"text-[#4B4B4B] text-base leading-relaxed",children:"Our community guidelines help create a safe, respectful, and positive experience for all users."}),e.jsxs("section",{children:[e.jsx("h2",{className:"text-[#0F0F0F] font-semibold text-xl mb-4 mt-8",children:"Respectful Communication"}),e.jsxs("ul",{className:"list-disc list-inside space-y-2 text-[#4B4B4B] text-base ml-4",children:[e.jsx("li",{children:"Communicate respectfully with all users"}),e.jsx("li",{children:"No harassment, discrimination, or abusive language"}),e.jsx("li",{children:"Respond to messages in a timely manner"}),e.jsx("li",{children:"Resolve disputes professionally"})]})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"text-[#0F0F0F] font-semibold text-xl mb-4 mt-8",children:"Accurate Information"}),e.jsx("p",{className:"text-[#4B4B4B] text-base leading-relaxed mb-4",children:"All users must provide accurate information:"}),e.jsxs("ul",{className:"list-disc list-inside space-y-2 text-[#4B4B4B] text-base ml-4",children:[e.jsx("li",{children:"Hosts must accurately represent their venues"}),e.jsx("li",{children:"Guests must provide accurate booking information"}),e.jsx("li",{children:"Reviews must be honest and based on actual experiences"})]})]})]})},"host-policies":{title:"Host Policies",icon:x,content:e.jsxs("div",{className:"space-y-6",children:[e.jsx("p",{className:"text-[#4B4B4B] text-base leading-relaxed",children:"Policies and requirements for venue hosts to ensure quality listings and positive guest experiences."}),e.jsxs("section",{children:[e.jsx("h2",{className:"text-[#0F0F0F] font-semibold text-xl mb-4 mt-8",children:"Listing Requirements"}),e.jsxs("ul",{className:"list-disc list-inside space-y-2 text-[#4B4B4B] text-base ml-4",children:[e.jsx("li",{children:"Accurate venue descriptions and photos"}),e.jsx("li",{children:"Clear pricing and availability information"}),e.jsx("li",{children:"Complete venue details and amenities"}),e.jsx("li",{children:"Up-to-date cancellation policies"})]})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"text-[#0F0F0F] font-semibold text-xl mb-4 mt-8",children:"Host Responsibilities"}),e.jsxs("ul",{className:"list-disc list-inside space-y-2 text-[#4B4B4B] text-base ml-4",children:[e.jsx("li",{children:"Maintain venue safety and cleanliness standards"}),e.jsx("li",{children:"Respond to booking requests and messages promptly"}),e.jsx("li",{children:"Honor confirmed bookings"}),e.jsx("li",{children:"Comply with all local laws and regulations"})]})]})]})},"guest-policies":{title:"Guest Policies",icon:l,content:e.jsxs("div",{className:"space-y-6",children:[e.jsx("p",{className:"text-[#4B4B4B] text-base leading-relaxed",children:"Policies and expectations for guests when booking and using venues on our platform."}),e.jsxs("section",{children:[e.jsx("h2",{className:"text-[#0F0F0F] font-semibold text-xl mb-4 mt-8",children:"Booking Requirements"}),e.jsxs("ul",{className:"list-disc list-inside space-y-2 text-[#4B4B4B] text-base ml-4",children:[e.jsx("li",{children:"Provide accurate guest count and event details"}),e.jsx("li",{children:"Read and agree to venue policies before booking"}),e.jsx("li",{children:"Make payment according to booking terms"}),e.jsx("li",{children:"Communicate any special requests in advance"})]})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"text-[#0F0F0F] font-semibold text-xl mb-4 mt-8",children:"During Your Event"}),e.jsxs("ul",{className:"list-disc list-inside space-y-2 text-[#4B4B4B] text-base ml-4",children:[e.jsx("li",{children:"Respect venue rules and property guidelines"}),e.jsx("li",{children:"Follow capacity and safety restrictions"}),e.jsx("li",{children:"Leave the venue in good condition"}),e.jsx("li",{children:"Report any issues to the host immediately"})]})]})]})},"safety-security":{title:"Safety & Security",icon:l,content:e.jsxs("div",{className:"space-y-6",children:[e.jsx("p",{className:"text-[#4B4B4B] text-base leading-relaxed",children:"Safety measures and security protocols to protect all users on our platform."}),e.jsxs("section",{children:[e.jsx("h2",{className:"text-[#0F0F0F] font-semibold text-xl mb-4 mt-8",children:"Platform Safety Measures"}),e.jsxs("ul",{className:"list-disc list-inside space-y-2 text-[#4B4B4B] text-base ml-4",children:[e.jsx("li",{children:"Identity verification for users"}),e.jsx("li",{children:"Secure payment processing"}),e.jsx("li",{children:"24/7 monitoring and support"}),e.jsx("li",{children:"User review and rating systems"})]})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"text-[#0F0F0F] font-semibold text-xl mb-4 mt-8",children:"Reporting Concerns"}),e.jsx("p",{className:"text-[#4B4B4B] text-base leading-relaxed mb-4",children:"If you have safety concerns, report them immediately through:"}),e.jsxs("ul",{className:"list-disc list-inside space-y-2 text-[#4B4B4B] text-base ml-4",children:[e.jsx("li",{children:'The "Report a Concern" feature on listings'}),e.jsx("li",{children:"Contacting our support team"}),e.jsx("li",{children:"In emergencies, contact local authorities (911)"})]})]})]})},"terms-service":{title:"Terms of Service",icon:d,content:e.jsxs("div",{className:"space-y-6",children:[e.jsx("p",{className:"text-[#4B4B4B] text-base leading-relaxed",children:"Terms explain PLEC's marketplace role, user responsibilities, payment processing, dispute terms, and legal limitations."}),e.jsxs("section",{children:[e.jsx("h2",{className:"text-[#0F0F0F] font-semibold text-xl mb-4 mt-8",children:"Key Terms"}),e.jsxs("ul",{className:"list-disc list-inside space-y-2 text-[#4B4B4B] text-base ml-4",children:[e.jsx("li",{children:"You must be at least 18 years old to use our platform"}),e.jsx("li",{children:"You agree to use the platform only for lawful purposes"}),e.jsx("li",{children:"You are responsible for maintaining account security"}),e.jsx("li",{children:"PLEC acts as a marketplace intermediary, not a direct party to bookings"})]})]}),e.jsxs("div",{className:"bg-gray-50 rounded-xl p-6 mt-8",children:[e.jsxs("p",{className:"text-[#4B4B4B] text-base leading-relaxed mb-4",children:["For the complete Terms of Service, including liability limitations, dispute resolution, and other legal matters, please visit our ",e.jsx("a",{href:"/terms",className:"text-brand-400 hover:underline font-medium",children:"Terms of Service page"}),"."]}),e.jsx("a",{href:"/termsofservice/termsofservice.pdf",target:"_blank",rel:"noopener noreferrer",className:"inline-flex items-center justify-center rounded-full bg-brand-400 px-4 py-2 text-sm font-medium text-white hover:brightness-90",children:"Open Terms PDF"})]})]})}}[i];if(o(s?`Policies - ${s.title}`:"Policies"),!s)return e.jsx(t,{hideRoleTabs:!0,children:e.jsx("div",{className:"min-h-[40vh] flex items-center justify-center",children:e.jsxs("div",{className:"text-center",children:[e.jsx("h1",{className:"text-2xl font-bold mb-4",children:"Policy not found"}),e.jsx("button",{onClick:()=>n("/policies"),className:"text-brand-400 hover:underline",children:"Return to Policies"})]})})});const a=s.icon;return 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